Marketing

How to write a cold email that gets answered

Cold email still works. Most cold email does not, and the failures are boringly consistent.

Mistake one: it is about you

Two thirds of a typical cold email is the sender explaining who they are and what they have built. The reader has not agreed to care yet.

Open with them. Something specific and true about their situation, that took you more than ten seconds to find out. If you cannot find anything, that is information: they are probably not the right person to write to.

Mistake two: it is too long

Four paragraphs on a phone is a wall. Aim for something readable in the preview pane: five sentences, maybe six.

The discipline is useful beyond the email. If you cannot say why you are worth ten minutes in five sentences, you do not yet know.

Mistake three: the ask is enormous

"Do you have 30 minutes next week to explore how we might work together" is a large ask from a stranger, and the default answer to a large ask is nothing at all.

Make the first ask almost free. A yes or no question. A single link they can look at in twenty seconds. "Is this something you deal with, or am I barking up the wrong tree?" gets answered because answering costs one word, and one word is the beginning of a conversation.

Mistake four: personalisation theatre

Merging a first name and a company name is not personalisation, and everyone can tell. Worse is the fake-specific opener: "I loved your recent post" with no evidence of having read it. That is now a negative signal, because it is what the bad senders do.

Either genuinely know something, or do not pretend. An honest "we have not met, here is why I am writing" beats a hollow compliment.

What a good one looks like

You are running the summit in November and the page went up last week. The thing that usually goes wrong at that point is the seats sell to people who already knew you, and the room ends up being the network you had rather than the one you wanted. We built something for exactly that. Happy to send the one page version. Is that a problem you have, or is it already handled?

That is five sentences, all of them about the person reading it, ending in a question small enough to answer in one line. No compliments anywhere.

Volume

Do twenty a day, written properly, rather than four hundred merged. The reply rate difference is not marginal, and twenty is a number you can actually sustain alongside everything else.

Follow up once

One follow up, a week later, shorter than the first, adding something rather than asking again. Then stop. The third and fourth chase are where goodwill goes to die, and they convert almost nothing.

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